FAQ's

Please see below our most commonly asked questions, but please don't hesitate to contact us if you need more information.

How do I make a booking?

• You can book online or call our reservation team on 1300 664 612.

Where is a good place to eat?

• We have so many! Click here to see which places we like to recommend to our guests.

Do you have WiFi?

• WiFi is free to guests every day, all day with a limit of 500MB per day. This 500MB rolls over at midnight.

Can I fish in the river and do I need a licence?

• You may fish anywhere in the Murray River and no licence is required in South Australia.

Is the Swimming Pool heated?

• Yes! The Swimming Pool, as well as our fun Waterpark, are both solar heated.

What is the television reception like?

• TV reception in the Riverland as a whole is not great, however, we do have sites fitted with a co-axial connection that enables access to our booster system. If you do not have your own co-axial cable they are available from reception with a $25.00 equipment bond.

Can we have a fire?

• For safety, no fires are permitted in the park. Gas and electrical are the only forms of heating and cooking permitted.

Are we pet friendly?

• We are not a pet friendly park however there are two other parks in the area which are pet friendly.

Can we walk to town?

• Yes, the Visitor Information Centre is a 1.3km stroll from our front gate and the path is solar lit.

Can we bring fruit and vegetables?

• Fruit and vegetables may only be brought to the Riverland if purchased in South Australia and you have an itemised receipt. When leaving the Riverland, if you are travelling to Victoria or New South Wales you may not take them home either.

Is there a boat ramp nearby?

• Yes, we have a council boat ramp right outside our front gate and there are also numerous other boat ramps in the Riverland.

Do I need coins for the BBQ?

• No, our BBQs are all free of charge for guests staying here with us.  Isn't this great?

Can we hire a tinny or boat anywhere?

• Yes, there are several companies in the Riverland that hire boats and one company that has ski boat hire.

Do we offer gift vouchers?

• Yes, we have a range of BIG4 vouchers on hand including $50, $100 and $250 or you can increase to any custom amount.